T&Cs
GENERAL
We do our best to depict the colours and fabric as true to life as is possible on our website, however variations can occur depending on different devices and browser software.
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RETURNS
To access your free returns, please refer to the returns information HERE
If you are not 100% happy with your Maimie purchase, you may return it for a refund or exchange. Please notify us within 14 days of receipt of your wish to return the item. Please return the item(s) as you received them unworn, in original packaging, with all their tags in tact. We will email you confirmation when we receive the returned goods and will process refunds within 10 days if they are unworn, undamaged and eligible. All returns must be approved by Maimie London. We cannot take responsibility for goods returned, having receIved no prior notice.
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PAYMENTS
We accept online payment via Paypal and Shopify, using an encrypted secure payment mechanism. Accepted cards are; Visa, Mastercard, Switch/Maestro and American Express. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.To protect cardholders, your bank may request that you are screened using 3D Secure (MasterCard SecureCode and Verified by Visa) and by an independent fraud prevention service. We may contact you for additional security purposes should we deem this necessary. Please note your credit or debit card will be charged in full at the time of order, this also includes the cost of any items which are to follow at a later date. All prices are in UK Pound Sterling and your order total will be in UK Pound Sterling. For Klarna payments, please see HERE.
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PRODUCT IMAGES & DESCRIPTIONS
While every effort has been made to portray our products accurately, slight variations may occur and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.
While every effort has been made to portray our products accurately, slight variations may occur and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.
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SIZING
Our products are loose enough to move freely as you lounge yet tailored and shaped to look great. The sizing chart outlines your measurements [as a guide] and not the measurements of the garment. We know that you want to be comfortable and so the actual products are bigger than your measurements. Refer to our size guide HERE.
Our products are loose enough to move freely as you lounge yet tailored and shaped to look great. The sizing chart outlines your measurements [as a guide] and not the measurements of the garment. We know that you want to be comfortable and so the actual products are bigger than your measurements. Refer to our size guide HERE.
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PRICES
We reserve the right to alter prices at any time. Although we endeavour to ensure that all pricing information on the website are accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price, or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
We reserve the right to alter prices at any time. Although we endeavour to ensure that all pricing information on the website are accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price, or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
All prices for items delivered within the EU include VAT where applicable. The VAT charged will be either VAT in the country of delivery (rates will vary by country but our prices remain unchanged) or UK VAT.
VAT isn’t charged for goods and services delivered outside the EU, but we maintain one price for each item on our website.
Deliveries outside the UK may be subject to import duties and taxes that will be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel along with any additional costs for customs clearance. Maimie London will not be responsible for these additional payments.
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OFFERS & OFFER CODES
Please remember that if you have an offer code to redeem you will need to do it at the page where you input your customer information and before you click the continue to shipping method. Unfortunately once the order is placed we cannot retrospectively apply an offer. Please refer to the individual details of any offers in regards expiry dates and conditions of use. Unless stated otherwise, only ONE offer can be applied to your order at any one time.
Please remember that if you have an offer code to redeem you will need to do it at the page where you input your customer information and before you click the continue to shipping method. Unfortunately once the order is placed we cannot retrospectively apply an offer. Please refer to the individual details of any offers in regards expiry dates and conditions of use. Unless stated otherwise, only ONE offer can be applied to your order at any one time.
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GIFT VOUCHERS
Please remember that discounts do not apply to gift vouchers, however we do offer free delivery.
Please remember that discounts do not apply to gift vouchers, however we do offer free delivery.
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RETURNS
Maimie London we are confident you will love your new purchase, however, if the item is not suitable please request a return within 14 days of receipt of the goods, and we will either exchange them or refund you. This will only apply if the item is unworn, unwashed and in good condition. Please refer to the returns policy HERE.
Maimie London we are confident you will love your new purchase, however, if the item is not suitable please request a return within 14 days of receipt of the goods, and we will either exchange them or refund you. This will only apply if the item is unworn, unwashed and in good condition. Please refer to the returns policy HERE.
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CONSUMER CONTRACTS REGULATIONS [UK orders only]
This regulation replaces the Distance Selling Regulations and applies if you buy online or by phone and then wish to cancel your order. This regulation only applies when you cancel the whole order and not for partial returns (which would come under the standard Maimie London Returns Policy).
CONSUMER CONTRACTS REGULATIONS [UK orders only]
This regulation replaces the Distance Selling Regulations and applies if you buy online or by phone and then wish to cancel your order. This regulation only applies when you cancel the whole order and not for partial returns (which would come under the standard Maimie London Returns Policy).
A deduction can be made if the value of the goods has been reduced as a result of you handling the products more than was necessary.
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DELIVERY
If the item is out of stock we will inform you of any delay. These delivery charges apply regardless of order value.
If the item is out of stock we will inform you of any delay. These delivery charges apply regardless of order value.
Please refer to our Delivery details HERE.
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WEBSITE
We do not accept liability for any errors or omissions contained in our website. We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.If an error is discovered in the price of the goods that you have ordered online, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on Maimie.co.uk is incorrect for any reason, we will email or call you to inform you that we have not accepted your order. You will be advised of the correct price of the subject product and you can continue with the order or can cancel the order if you wish. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order.
We do not accept liability for any errors or omissions contained in our website. We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.If an error is discovered in the price of the goods that you have ordered online, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on Maimie.co.uk is incorrect for any reason, we will email or call you to inform you that we have not accepted your order. You will be advised of the correct price of the subject product and you can continue with the order or can cancel the order if you wish. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order.
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LINKS TO THIRD PARTIES
We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these websites.
We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these websites.
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COOKIES
These are small text files, which your web browser places on to your computer or mobile device. They record information about the items you have put into your shopping trolley and provide us with information about how our website is used so we can continue to improve our site.
These are small text files, which your web browser places on to your computer or mobile device. They record information about the items you have put into your shopping trolley and provide us with information about how our website is used so we can continue to improve our site.
The online shopping function of the site uses cookies to speed up the ordering process, enabling our website to recognise you from previous visits. They are not computer programmes and are incapable of reading any material on your hard disk or disseminate viruses. They only contain such information as you have provided to us on the website. You can set up your computer so that it rejects cookies, but in doing so you will be unable to use the shopping facility on the site.
We use Google Adwords Remarketing to advertise Maimie London across the internet. These adverts will appear in text, banner or image format when browsing other websites.
Cookies are used to track your visit to our website and the pages viewed, from this information adverts will then be displayed showing products we believe may be of interest to you based on your previous viewing history. Please note, no personal details are kept or used, only viewing history.
If you wish to amend your browser settings to reject cookies. To find out more, including how to control or opt out of cookies please visit www.aboutcookies.org
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COPYRIGHT & TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text and other materials) are the copyright trademark or registered trademark of Maimie London Ltd or its content and technology providers or their respective owners.ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Maimie London Ltd.
COPYRIGHT & TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text and other materials) are the copyright trademark or registered trademark of Maimie London Ltd or its content and technology providers or their respective owners.ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Maimie London Ltd.
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FAULTY ITEMS
FAULTY ITEMS
Should there be anything wrong with your order, please enter your order details HERE and we will do collect and replace as quickly as possible.